judith
[00:08.68] Good morning YES Land Family
[00:11.86] so happy 7th year
[00:14.25] anniversary sa ating lahat.
[00:15.58] Unang una sa lahat,
[00:16.64] unang una palang nakakabless
[00:17.97] na yung talk ni brother arun.
[00:19.83] Thank you YES Land
[00:21.69] for this recognition and award.
[00:23.02] Thank you din kay Lord
[00:27.00] kasi yung araw na ito
[00:28.33] is a blessing
[00:33.64] Ang question sa akin ay
[00:35.51] how can you build and maintain
[00:37.90] strong relationship
[00:38.68] with your clients
[00:39.75] to ensure a lasting legacy
[00:41.87] of customer loyalty and trust
[00:45.86] Building and maintaining
[00:46.92] strong relationsip
[00:47.98] with clients is crucial
[00:50.37] kaya dapat
[00:51.17] we have an excellent
[00:52.50] and open communication with them
[00:55.95] Hindi lang po natatapos sa reservation
[00:58.61] and you must actively listen to their needs,
[01:01.80] concerns and feeback.
[01:04.19] Sa mga kinuha nilang property
[01:06.85] and we must regularly update them
[01:09.76] sa mga kinuha nilang property
[01:11.36] we can send photos and videos din
[01:14.28] para maupdate natin sila
[01:16.14] kung ano na yun progress.
[01:17.74] Then kapag may mga
[01:19.33] changes din sa developers
[01:20.39] Contact number or email
[01:21.46] pwede natin sila iupdate
[01:24.38] Para syempre pwede silang magcontact
[01:27.57] dun sa mga developers
[01:29.15] And pag may mga issue din
[01:32.34] dapat maaddress natin
[01:33.67] kung may issue
[01:34.21] or questions sila
[01:35.79] para mas maige at
[01:36.59] malinaw nilang maintindihan
[01:38.72] yung mga kinuha nilang investment
[01:41.64] then next we must build
[01:43.51] trust and credibility.
[01:45.62] We must establish trust
[01:47.48] by being relieable honest,
[01:50.15] and transparent.
[01:51.73] Yung totoo lang po
[01:52.54] ang sasabihin natin
[01:53.86] sa binebenta nating projects
[01:55.72] Sabi nga pagnainlove tayo sa isang project
[01:58.37] mas madali natin itong mabebetnta
[02:00.50] Kasi tayo mismo
[02:01.83] sa sarili natin ay kumbinsido
[02:07.15] Fulfill your promises and commitments
[02:09.53] wag po natin sasabihin na
[02:11.39] May swimming pool dun sa binibenta natin
[02:13.51] pero sa totoo po pala wala naman.
[02:15.90] Para lang mabenta natin.
[02:18.30] Cultivate a reputation of integrity
[02:20.69] and professionalism
[02:22.28] And alam ko
[02:23.08] dito sa YES Land
[02:23.88] lahat tayo professionals
[02:26.27] Pag may mistakes po tayong nagawa
[02:29.19] take responsibility and apologize
[02:32.11] Maging mapagpakumbaba po tayo
[02:33.97] pag nagkamali po tayo ng sinabi
[02:36.09] Remember
[02:37.15] building stronger client relationships
[02:40.08] takes time effort and consistency
[02:44.33] I maintain po natin
[02:45.92] yung open lines of communication
[02:47.78] para makabuild Tayo ng loyalty
[02:49.64] and trust
[02:50.71] that will lead to
[02:51.77] long lasting relationships
[02:53.90] and syempre soon more referrals.
[02:56.28] Yun lang po,
[02:57.08] thank you everyone
[02:58.41] and happy anniversary ulit.
